We want you to be completely satisfied with your purchase. You may return unused items in their original condition within 7 days of delivery. Items must have their original tags and packaging intact.
How to Return
To initiate a return, please contact us at info@mardycreations.com or WhatsApp us on +256 708 390 328 0r via our social media pages with your order number and reason for return. We will guide you through the process.
Refunds
Refunds are processed within 5-7 business days after we receive and inspect the returned item. Refunds are issued via mobile money only.
Exchanges
If you prefer an exchange, we will do our best to provide a replacement item, subject to availability.
Exceptions
Customized or personalized items cannot be returned.
Items that show signs of use or damage will not be eligible for a refund.
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